The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Cross Creek Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.


Child Advocacy Center, Make A Wish, Meals on Wheels, USO, Hope for the Homeless

Did Cross Creek Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Cross Creek Subaru

Subaru and Cross Creek Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Subaru Loves Learning - Anne Chesnutt Middle School J

On behalf of everyone at and Anne Chesnutt Middle School, we want to extend our gratitude to the entire team at Cross Creek Subaru. Your generous donation will make a meaningful difference in the lives of so many students in your community. The funds Anne Chesnutt Middle School received from Cross Creek Subaru will be used to enhance the classroom learning experience. Teachers will be able to purchase educational support items for students to use. We are grateful to Cross Creek Subaru for their continued support in education and to Anne Chestnut Middle School. Thank you!

Anne Chesnutt Middle School
Subaru Loves Learning

Blanket Donation - Cassy F

The Manna Dream Center serves those currently experiencing homelessness and is in the process of opening up a men's overnight shelter. Cross Creek Subaru donated 80 blankets in which we were able to handout to those in need within our community.

Blanket Donation

Donations - Kristin O

A huge thank you to Cross Creek Subaru for collecting donations for Cumberland County Animal Services! The staff and pets here at the shelter appreciate what you do for community pets.

Cumberland County Animal Services

Subaru Loves Pets! - Karen R

For the past 5 years the volunteers of Tilted Acres Rescue and Adoptions (TARA) have looked forward to the month of October because that means it is time for partnering with Subaru and Cross Creek Subaru for the Subaru Loves Pets adoption event. Each year has been more fantastic than the one before. John, the General Sales Manager, and Olivia, our Ambassador, have been wonderful to work with and each year at least 20 dogs and cats find forever homes but there is more to it than just the event. The entire month is devoted to animal adoptions and special attention is given to the underdogs, the ones with disabilities, the seniors and the ones that have been in rescue for a very long time. We would like to thank them for sharing the love and helping so many. #SubaruLovesPets #MakeADogsDay

Tilted Acres Rescue and Adoptions
Subaru Loves Pets!

Cross Creek Impacts Hundreds of Military Families - Diana J

Cross Creek Subaru of Fayetteville, North Carolina impacted the lives of hundreds of military families as sponsors for the 2021 RHF Ninja Obstacle Course! Cross Creek Subaru sits in the middle of our All American City of Fayetteville, adjacent to Fort Bragg, largest military installation in the world. Ft. Bragg Soldiers and their families are constantly impacted by the operational tempo of the military mission. The Rick Herrema Foundation is a military non-profit with a mission to strengthen these families and build community through fun, quality outdoor activities. The generous donation given by Cross Creek Subaru to sponsor our obstacle course helped us meet that mission over a course of three weeks allowing hundreds of families to attend this unique and fun event for free. Memories were made, families were connected and community was built as each family came to our outdoor park and met one another. We are forever grateful to the Leadership at Cross Creek Subaru and their sponsorship! We salute Subaru for their Subaru Cares program.

The Rick Herrema Foundation
Cross Creek Impacts Hundreds of Military Families

Subaru Loves to Care - Olivia P

Subaru has partnered with The Leukemia & Lymphoma Society for Subaru Loves to Care. During the month of June Cross Creek Subaru encouraged their staff and customers to write a Message of Hope for a cancer patient while visiting our dealership. Over 40,000 blankets are being delivered to cancer patients across the country. Thanks to our staff and customers, Cross Creek Subaru contributed over 75 Messages of Hope that will accompany each blanket!

Subaru Loves to Care

CAC Share the Love - Tammy H

The Child Advocacy Center of Fayetteville is incredibly thankful for the partnership with Cross Creek Subaru and the Subaru Share the Love event. The past year has been challenging for many, but the Subaru Share the Love event has provided an incredible opportunity and financial support to the Child Advocacy Center, especially since the CAC had to cancel two of their signature fundraising events. The demand for the services of the Child Advocacy Center has increased over the past fiscal year by 20% and now that students have been back in school, we have seen an increase in referred cases by 7%, a 9% increase in forensic interviews conducted and a 18% increase in counseling clients served. (For the time period of March 13-May 13 2020 compared to 2021.) For the fiscal year ending 2020, there were 876 cases of reported child abuse referred to the CAC. 459 mental health therapy sessions were provided to 74 child abuse victims. 494 forensic interviews were conducted at the center, a 22% increase over the previous year. The donation from the Subaru Share the Love event will have a significant impact on the Child Advocacy Center in being able to continue their mission to collaborate with community partners to prevent child abuse. We are forever thankful for this campaign and partnership and we will continue to provide hope and healing to many children and their families.

Child Advocacy Center

Subaru Loves to Help - Manna D

Through the Subaru Love Promise, Subaru and its retailers will be donating 50,000 blankets to nearly 600 local homeless shelters across the country in recognition of National Homeless Youth Awareness Month. More than 500,000 Americans experience homelessness each night. As we enter winter with colder nights ahead, staying warm is more important and challenging than ever for the homeless. Cross Creek Subaru had the opportunity to partner with Manna Church and the Manna Dream Center to help people in need this winter. We were able to donate 80 fleece blankets to help the homeless in our Fayetteville community! We hope these blankets will make a big impact on the wellbeing of those less fortunate this winter. #SubaruLovesToHelp #SubaruRetailersLoveToHelp

Manna Dream Center
Subaru Loves to Help

Subaru Loves Pets-4th Annual Pet Adoption - Cross Creek Subaru C

The month of October is #SubaruLovesPetsMonth and it is near and dear to our hearts. We are accepting donations for Cumberland County Animal Shelter till October 31st, and we hosted our 4th Annual Pet Adoption. On October 17th we had the honor of partnering with Tilted Acres Rescue and Adoption for our Pet Adoption Event. Our goal was to get 20 total adoptions, and we ended the day with 16 dogs were adopted and 6 cats were adopted! We had a Live Remote with Q98, food, and our #CrossCreekSubaruFamily grew! Our goal for adoptions was met, now we need help to fill an Ascent in our showroom with pet supply donations! Please bring donations to Cross Creek Subaru till October 31st! Visit to see a full list of accepted donation items!

Tilted Acres Rescue and Adoption
Subaru Loves Pets-4th Annual Pet Adoption

Subaru make a difference to child abuse survivors - Roberta H

The Child Advocacy Center so appreciates Cross Creek Subaru for their generous donation to enable us to continue to provide Mental Health Counseling services to child victims of abuse. These past months we have experienced an increase in the number of families requesting services and thanks to the generous support of Cross Creek Subaru we were able to expand our counseling slots by 55%. One of the programs offered is group therapy. Following are comments from 2 of the girls that attend Girl's Counseling Group. "This group has helped me gain confidence. The stories of the other girls' struggles helped me see that not everything is bad. Seeing how they come from rough backgrounds and seeing them gain confidence makes me happy. Without group I think I'd have a much harder time with my mental health." "Coming to this group has made me think about the other people that have had or still have problems that they have to deal with. This group has given me the courage to speak out much louder about any type of abuse. Without this group I think I might not be able to cope with the difficulties of my life." Thank you for enabling us to bring help, hope and healing to so many children each year. Roberta Humphries, Executive Director Child Advocacy Center

Subaru make a difference to child abuse survivors