Find out what your new Subaru can do for you.Â
As you know, vehicles today are very sophisticated. Many of our customers develop more questions after they have the car for a few weeks. Your new Subaru vehicle is engineered with advanced technology to make sure you're safe, comfortable, and entertained on every drive.
To make sure you're familiar with these features and to personalize them according to your needs, Subaru created the Love-Encore visit. You'll have a one-on-one appointment at Cross Creek Subaru with a Subaru Star Delivery Specialist who will answer any questions you have and help you explore and customize your vehicle's systems.
Just a few of the comments from customers who've experienced a Love-Encore visit:
"Courtney Hembree was just amazing. She was Cheerful, personable, and extremely knowledgeable. She was patient, with any questions I had" - Kristen 2025 Outback LimitedÂ
"Courtney was professional, Knowledgeable and pleasant. Her explanations were straight forward and simplified so that I could understand the functions designations of the computer screens. Thank you for offering this program" Frank 2025 Outback LimitedÂ
 "Impression of CCS already very good. Encore meeting timely, Courtney very attentive to my questions, & she gave additional info that I was ready to process. Great experience." - Cindy 2025 Forester Premium
Check out our video blog for helpful "How-to" videos!
Click on one of the boxes below to find out more information.
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- Courtney Hembree
- Delivery Specialist
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- chembree@crosscreekcars.com
- (910) 487-7827
- Courtney currently runs our social media, website, and is our Love-Encore Delivery Specialist. Contact Courtney if you have any questions regarding your vehicle and its features!
The Subaru Star Delivery Specialist, Your Vehicle Technology Expert.
Once you take ownership of your new Subaru, your Cross Creek Subaru Star Delivery Specialist will schedule a return to the retailer for a Love-Encore visit. This should take place within 14 to 60 days from your original delivery date. This is your opportunity to ask questions about your vehicle's features and functions. With the help of the Star Delivery Specialist, you will be confident understanding how your vehicle's technology enhances your driving experience.
Your specialist will explain and demonstrate how to use the systems seen on the right, plus many more, and set them up to work best for you. You will also learn about SUBARU STARLINKâ„¢ connected services and how to enroll. Please note this process may take about 30 to 60 minutes. The Star Delivery Specialist is your go-to contact for all of your technology questions before, during, and after taking ownership.
