What Our Subaru Owners Say About Us

"Awesome Buying Experience"

I highly recommend Cross Creek Subaru. It was unquestionably the best car buying experience I've ever had. Emily was awesome to work with and incredibly thorough in making sure I had all the information I needed to make an informed decision on which vehicle to buy, and John did an awesome job making sure I got the best deal. I never once felt pressured or rushed to make a purchase. I am extremely happy with my Crosstrek, and I will definitely be going back to Cross Creek for my next vehicle purchase!
Mike, from Broadway, NC

"Great service, friendly"

Ava was amazing! She answered all my questions and was extremely patient with me when I had to keep trying out two different cars! Go see Ava, she is the BEST!
Michael, from Fayetteville, NC

"Cross Creek Subaru first time experience."

Had a great experience buying our new Subaru, Guy was very helpful and attentive to our needs and why we had to say. Very knowledgeable and if he didn't have an answer he found out and got back to us in a timely matter. Although we spent a short time with John he got straight to business and catered to our needs for our Crosstrek and took care of us. Thank you to all those involved as well for making our car buying experience at Subaru a smooth and enjoyable one.
Dennis, from Spring Lake, NC

"Hassle Free"

Patrick was an awesome representative of the Subaru family. He was knowledgeable about every piece of equipment on the vehicle I purchased, he took the time to show my family how to use the car, and was up front and honest during my entire experience. He did not hassle me with repetitive phone calls or text messages and had everything ready when I came in to purchase the vehicle. I really appreciate the hassle free environment that the Subaru dealership in Fayetteville provided.
Christopher, from Fayetteville, NC

"2016 Outback"

Thank you to Katey, Jason, and Sanden for their outstanding attention to detail and complete professionalism. They made the entire buying process hassle-free! Special thanks to Katey for setting up the Bluetooth and all the other electronic settings, and taking the time to explain all the many wonderful features in my 2016 Outback!! I am a completely satisfied customer and a very happy Subaru owner - love my new (4th) Outback!
Kathleen, from Spring Lake, NC

"5 out of 5 stars"

Katie was extremely accommodating and knowledgeable. I had a very positive experience. This is my first Subaru, but I am sure it will not be my last.
Anonymous, from Fayetteville, NC

"Amazing Service"

I worked with John on this purchase and he was able to get me the car I wanted a week quicker than any dealer I spoke to said was possible and for a price that was fair and very competitive. He did not give me the run around and he did everything he said he could and more. I have already give his name and number to a friend looking to buy a Subaru and will continue to do so in the future. Thank you for a great car buying experience! Lind
Anonymous, from Charlotte, NC

"Purchase of a new vehicle"

Emily was very helpful and accomodating. She worked with us on our time schedule and has been very helpful in answering any questions since our purchase.
Robert, from Raeford, NC

"New Car Sales"

Last week I purchased a 2013 Subaru Outback and I am very pleased with it so far and think I made the right decision. I had previously focused on two other vehicle makes but my niece advised me to check out the Subaru Outback.
 I would not have purchased the Outback without the guidance and respect that Andres Anderson gave me. When I first came to the lot he approached me and I told him I was just giving a casual look and he said "good, just let me know if you have any questions or need any help" and then he let me roam at my leisure. Sure enough I say what I liked and Mr. Anderson let me take a test drive. What I liked about his technique is that he did not crowd and hammer me with a canned sales pitch (I've walked away many times from such). As I get older it seems fewer people treat potential senior customers with much civility and respect. He made me feel comfortable and I immediately came to trust him and I decided if I was going to buy a car it would be from him.

Also, Tyson McMorries helped me overcome some frustration I experienced and between Andres and Tyson, we sealed the deal. They did not dismiss my frustration as that of a bothersome old woman but treated me as a valuable customer (not just as a potential commission). To me, making a new car purchase is a big scary leap and my confidence was built (without intimidation) by them treating me with kindness and understanding of my wariness.
Brenda, from Hope Mills, NC

"Internet Sales Department"

Katey made this a very easy and painless experience. John McHann's expertise as a sales manager also made the deal run smoothly. They were both able to get the car I wanted with all the right options and colors. I couldn't have asked for a better experience, and as long as I am in the area I will continue to buy from them. I would highly recommend Cross Creek Subaru to everyone.
Kyle, from Southern Pines, NC

Cross Creek Subaru

497 N McPherson Church Rd
Directions Fayetteville, NC 28303

  • Call or Text Sales: (888) 269-3961
  • Service: (877) 289-0358
  • Parts: (888) 833-7084


  • Monday 8:30am - 07:00pm
  • Tuesday 8:30am - 07:00pm
  • Wednesday 8:30am - 07:00pm
  • Thursday 8:30am - 07:00pm
  • Friday 8:30am - 07:00pm
  • Saturday 9:00am - 06:00pm
  • Sunday Closed